Refund policy

Returns can only be accepted within 30 days of the date you received your order.

Due to the nature of our products, they must be in their original, sealed cellophane packaging to be eligible for a refund.

We do not offer a free returns service and the return shipping cost is paid by the customer.

Please keep your proof of postage as we are not responsible for any goods that are damaged or lost in transit on their return to us.

If we receive damaged or missing items from bundles, we reserve the right to charge for this, which may affect the refund amount credited to you.

We aim to process returns within 3 business days of receiving the items. Once processed, you will receive a refund minus shipping credited back to your original payment method.

Damaged or missing goods must be reported to us within 48 hours of delivery to contact@glowuptanning.co. We cannot accept claims of damaged or missing orders after this time.

By placing an order with us, the buyer accepts this returns policy.